Terms and Conditions

Welcome to PacMac! Before you start exploring our website and making purchases, please take a moment to read through our Terms and Conditions. By using our website and making a purchase, you agree to abide by these terms.

Acceptance of Terms

By accessing or using the PacMac website, you agree to comply with and be bound by these Terms and Conditions. If you do not agree with any part of these terms, please do not use our website.

User Accounts

If you create an account on PacMac, you are responsible for maintaining the confidentiality of your account and password. You agree to accept responsibility for all activities that occur under your account or password.

Product Information and Representation

PacMac emphasizes that we are a retailer/reseller and not the manufacturers of the products listed on our platform. We act solely as a retailer/reseller, facilitating the purchase and distribution of goods. As such, we do not have control over the manufacturing process or the design of the products.

Intellectual Property

All content on our website, including text, images, logos, and other intellectual property, is owned by PacMac. Users are not permitted to use or reproduce this content without explicit permission.

Ordering and Payment

When you place an order on PacMac, you agree to provide accurate and complete information. All payments are processed securely, and we do not store any payment information on our servers. Orders are subject to availability, and PacMac reserves the right to cancel or refuse any order.

Product Delivery

PacMac aims to process and dispatch orders promptly. However, delivery times may vary depending on your location and other factors. We are not responsible for any delays caused by third-party carriers or unforeseen circumstances.

Return and Refund Policy

Please refer to our separate Return and Refund Policy for information on returning products and obtaining refunds. This policy is an integral part of these Terms and Conditions.

User Conduct

Users are expected to adhere to acceptable behavior standards on our platform. Any violation of these standards may result in consequences outlined in our guidelines.

Privacy Policy 

Please also read our Privacy Policy, which explains how we collect, use, and protect your personal information.

Communication Preferences

Users have the option to opt-in or opt-out of promotional emails or newsletters. Manage your communication preferences in your account settings.

Dispute Resolution

Any disputes arising from the use of our website should be resolved through arbitration or mediation before pursuing legal action.

Force Majeure

PacMac is not liable for unforeseen events or force majeure situations that may impact our services.

Indemnification

Users agree to indemnify PacMac against any claims, losses, or damages arising from their use of the website or violation of the terms.

Warranty Coverage

Our platform acknowledges and supports the manufacturer’s warranty for the products listed. The warranty covers defects in materials and workmanship, as specified by the manufacturer. If a product is found to have a defect, customers are encouraged to refer to the manufacturer’s warranty terms for information on repair, replacement, or other remedies.

Product Expectations

While we strive to provide accurate and detailed product information, we cannot guarantee that the products will meet every individual’s expectations. It is important for customers to thoroughly review product descriptions, specifications, and any available reviews before making a purchase decision.

PacMac disclaims any responsibility for the performance, features, or outcomes of the products as they are ultimately the result of the manufacturer’s designs and specifications. Any dissatisfaction with a product’s performance or features should be directed to the manufacturer in accordance with their warranty and return policies.

Limitation of Liability

PacMac shall not be liable for any direct, indirect, incidental, consequential, or punitive damages arising out of your use of or inability to use the products or services offered on our website. This limitation of liability applies to the fullest extent permitted by law.

Changes to Terms and Conditions

PacMac reserves the right to modify or update these Terms and Conditions at any time without prior notice. It is your responsibility to check for updates periodically.